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Normally, people infuriate about getting loads of false alarm alerts and getting their storage/inbox flooded with notifications, but not so much furious when not getting any notification or motion alert. Focusing on strategic areas for motion detection helps achieve maximal peace of mind as well as reducing unwanted false alarms. The object from afar is relatively easier to be miss out, so don't expect security cameras to pick up every movement within its field of view. In such cases, avoid placing motion detection security cameras behind the glass window especially cameras with a PIR motion sensor do place wireless motion sensor security cameras closer to a WiFi router or hotspot. Or cameras can't detect or record motions through glass or window glass panel. Security cameras with built-in PIR motion sensor, such as Arlo cameras could see cameras do detect motion but fail to record or capture movement. Change Cameras' Placement or Pointing Angle
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Upgrading your apps or software to an updated version and gets rid of this nagging problem once for all.
#Ezviz app motion detection movie
Think about the movie Ant-man or TV show Arrow, a simple glitch could jeopardize the overall functionality. Monitoring software or apps play a role in motion capture and motion alert triggers since you need them to enable motion detection and trigger in the first place, or not for some of them trigger motion by default.Īny bugs or unresolved technical problems in the monitoring software or apps could have an impact on the general performance of your security cameras or systems. Updating security camera firmware or firmware of NVR/DVR to the latest version could fix potential bugs that have been meddling with the motion detection or push notification. However, once the algorithm is not properly calculated, situations like cameras are not recording movements even there are people approaching or walking pass, will occur. Behind such technology lies in the complicated algorithm which will calculate the pixies difference between different frames. Many security cameras will start recording when movement is detected. Or you did all above and the problem is still there, readjust sensibility and change other motion detection settings like increasing sensibility to object size, increasing contrast to the max, resetting Geo-fencing, resetting motion detection schedule or resetting threshold level.
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Thus, make sure you have enabled motion detection in your desktop software or mobile apps. Some security cameras will initiate motion detection by default while some are not. In such case, it's likely that user forgets to configure motion detection setting during setup stage. Some users might have experienced that their security camera is not reacting to people walking into its frame, nor does the camera capture any motion events. Change Cameras' Placement or Pointing Angleġ. Technical issues like firmware, software, and placement can also be blamed for cameras’ inability to trigger motion alert, record motion or push notifications. There are two main types of motion sensors in a surveillance system, one triggers motion by measuring changes in pixels and relying on motion algorithm, known as optical-based motion sensor another sets off motion alarms by detecting body heat and infrared energy, known as PIR motion sensor.īoth types could suffer motion miss-out when there is network connection problem. While when the motion camera is being unresponsive, such as motion detection not working, detecting motion but not recording, or delay in motion capture, what should you do? For homeowners, getting notified and know what's happening around the premise is important.
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If you feel like you have received a product that does not fit the criteria stated above, please promptly return the product to the place of purchase and demand to be refunded the full price you paid for the product, then purchase the product from an authorized retailer.Motion detection is a must-have feature of a smart home security system. EZVIZ retailers only sell new or manufacturer-certified refurbished EZVIZ products. You can also click here to start a live-chat. If you need further assistance on any other issue, you can reach the Ezviz tech team 1-85 Mondays - Fridays 4am – 8pm Pacific Standard Time, or reply this email. We recommend that you visit our online store to purchase a replacement. To maintain the privacy and data security of our customers, EZVIZ does not have the ability to unlink any previously linked devices.